![]() ![]() ![]() A refund request by the customer on the grounds of unauthorized purchase, such as credit card fraud. If the purchased product is exchanged for a correct product of lower price, iSkysoft will not refund the price difference.Ģ. However, iSkysoft can exchange the purchased product for the correct product outright, within a price difference of USD $20 of the purchased product, within the guarantee period. iSkysoft can’t provide a refund should a product fails to meet our customer's expectations because of a lack of product research on their part. iSkysoft suggests that customers read the product description and use the free trial version before purchasing. ![]() Failure by the customer to understand a product description before buying it, causing improper purchase. With products featuring an up to 30-day Money Back Guarantee, iSkysoft generally does not refund or exchange products in the following situations:ġ. If a purchase should exceed the product’s specified money-back-guarantee period, no refund will be given. Refunds will be approved within this guarantee only under the accepted circumstances below. It’s because of this ‘try-before-you-buy’ system that iSkysoft provides an up to 30-day Money Back Guarantee. All this helps customers make an informed purchase decision and avoid buying the wrong product for their needs. These trial versions have no functional limitations, only a watermark appearing on finished media or a use limit. Most iSkysoft software titles offer a free trial version, so customers can ‘test-drive’ them before deciding to purchase. ISkysoft values every customer and works hard to provide customers with an enjoyable experience using iSkysoft products and services.
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